Important

If you want to order our Craft Beer products in the USA please contact our sales representative:

Loeffler Chemical Corporation
200 Great Southwest Parkway
Atlanta, GA 30336-2308
Tel.: +1 404 629-0999
Fax.: +404 629-0690
Mail: info@loefflerchemical.com
Web: http://www.loefflerchemical.com

Payment and dispatch

Dispatch conditions

Deliveries are made within the European Union.

Dispatch costs

(inclusive of legally applicable VAT)

Deliveries within Germany:

For standard delivery within Germany we charge a flat-rate shipping fee of €5.40 per parcel. The maximum permitted weight per parcel is 20.0 kg gross. If the quantity ordered exceeds 20.5 kg the order will be split into two parcels and you will be charged accordingly. We apply surcharges for various types of express delivery. If the net order value exceeds €120.00 delivery within Germany is free of charge.

Deliveries in the European Union (excluding Germany):

Delivery charges to Europe are based on the weight of goods.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 5 working days, in case of foreign deliveries, within 7 working days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment by invoice (From the second order)

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases. Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details